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Volkswagen ID.4 Owners & Service Manuals

Volkswagen ID.4: Coupling, connecting and managing

Volkswagen ID.4 2021-2024 (E21) Owners Manual / Coupling, connecting and managing

To use the phone interface functions, pair a cell phone with the Infotainment system.

You can connect up to two cell phones to the Infotainment system at the same time. However, only one device is active at a time and can be used to make calls. The second connected device can receive calls via the Infotainment system and be used to play media.

The available functions depend on the cell phone used and its operating system.

The function is only available for cell phones that support Bluetooth (version 2.1 or above).

Pairing a cell phone

Before connecting for the first time, you need to pair the cell phone with the Infotainment system. A user profile is then automatically saved in the Infotainment system → User profiles. The coupling process may take a few minutes.

Requirements:

✓ Bluetooth is activated on the cell phone.

✓ Bluetooth is activated on the Infotainment system.

1. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.

2. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.

If the pairing is successful, the data on the cell phone will be saved in the user profile.

3. Optional: Confirm the message for transferring the data on the cell phone.

WARNING

If you carry out the coupling when driving, this may cause accidents or injuries.

  • Only carry out the coupling when the vehicle is stationary.

Connecting a cell phone

Precondition:

✓ A cell phone is paired with the Infotainment system.

1. Activate Bluetooth in the cell phone.

Connection management

Precondition:

✓ The cell phone is paired and connected.

1. Tap HOME Mobile devices.

2. Tap to connect the desired technology.

Active and passive connection

In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system.

If several cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.

Difference between the types of connection

  Active  The cell phone is paired and connected. You can carry out phone interface functions using data from this cell phone.

  Passive  The cell phone is paired and connected. You can only take incoming calls via the mobile phone interface.

Other functions are not available.

Paired cell phones are saved in the Infotainment system even if they are not currently connected.

Change connection type (inactive to active)

Precondition:

✓ Several cell phones are connected to the Infotainment system simultaneously.

1. Tap .

The actively connected cell phone is highlighted.

2. Tap the name for the preferred cell phone.

The connection with the other cell phones will be inactivated automatically.

User profiles

An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.

Deleting a user profile

1. Tap .

The user profiles are located in the Select cell phone area or in Mobile devices.

2. Tap the desired user profile and tap to delete.

Volkswagen ID.4 2021-2024 (E21) Owners Manual

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