Volkswagen ID.4: Emergency release for the charging connector

• When can the charging connector be released?
• Manual emergency release of the charging connector (variant 1)
• Manual emergency release of the charging connector (variant 2)
• High-voltage system fuse (emergency isolator)

When can the charging connector be released?

✓ The charging connector has been plugged in correctly and is not tilted.

✓ Vehicle is unlocked.

✓ Charging processes has been stopped or interrupted.

✓ If charging with alternating current (AC ), select the Automatically releasing the AC charging cable setting.

If the prerequisites are fulled and the charging connector still cannot be unplugged, the charging connector can be emergency released → .

DANGER

If the charging connector unexpectedly remains locked, it could be that the vehicle or charging station has a malfunction. Live contacts can be made accessible by manual emergency unlocking. Touching the contact in the charging socket may, in this case, lead to burns, other injuries, or a fatal electric shock.

• Never touch the contacts in the charging socket or the charging connector.

Only perform the emergency release on the charging connector if there is a vehicle malfunction.

Electrical emergency release of the charging connector

To avoid manual emergency release in the luggage compartment, try to release the charging connector electrically via the vehicle's central locking.

1. End the charging process via the function key in the Infotainment system or at the charging station.

2. Press the button on the remote control vehicle key three times in succession.

The turn signal must blink three times.

3. Unplug the charging connector.

Manual emergency release of the charging connector (variant 1)

Fig. 1 Bottom right luggage compartment trim: Flap for emergency release.

1. Fastener.
2. Separation points.

Fig. 2 Behind the flap in the right-hand luggage compartment trim: emergency release for the charging connector.

1. Flap with fastener.
2. Emergency release loop.

On the bottom right-hand side of the luggage compartment, there is a flap with a lock→ fig. 2.

1. Open the luggage compartment.

2. Turn the flap lock by 90º→ fig. 1 -1- (blue arrow).

3. Press in the area above the fastener → fig. 1 (area marked).

4. Reach into the opening and pull the flap to release it. If necessary, use a suitable aid at the separation points → fig. 1 -2-.

5. Open the flap.

6. Pull the manual emergency release loop → fig. 2 -2-.

The charging connector can be removed → .

7. Close the flap in the luggage compartment trim again with the lock.

8. Have the charging socket checked by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Manual emergency release of the charging connector (variant 2)

Fig. 3 Bottom right luggage compartment trim: Flap for emergency release.

1. Fastener.
2. Separation points.

Fig. 4 Behind the flap in the right-hand luggage compartment trim: emergency release for the charging connector.

1. Emergency release loop.
2. Loop for the emergency isolator.

On the bottom right-hand side of the luggage compartment, there is a flap with a lock→ fig. 4.

1. Open the luggage compartment.

2. Turn the flap lock by 90º→ fig. 3 -1- (blue arrow).

3. Press in the area above the fastener → fig. 3 (area marked).

4. Reach into the opening and pull the flap to release it. If necessary, use a suitable aid at the separation points → fig. 3 -2-.

5. Open the flap.

6. Pull the manual emergency release loop → fig. 4 -1-. The loop has no flags → . The charging connector can be removed → .

7. Close the flap in the luggage compartment trim again with the lock.

8. Have the charging socket checked by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

High-voltage system fuse (emergency isolator)

Depending on the vehicle equipment, a high-voltage system fuse loop for emergency responders can be found right next to the loop for manual emergency release → fig. 4 -2-. The fuse is marked with a yellow flag→ .

NOTICE

The high-voltage system fuse loop (emergency isolator) is exclusively intended for trained emergency responders.

Damage deactivates the high-voltage system.

• Always make sure that the fuse loop with the flag is not damaged during manual emergency release of the charging connector.

Introduction

In the Infotainment system, it is possible to configure settings for the charging process. Advanced charging settings for AC charging are available in the menu for the saved charging location.

Opening the charging settings

1. Switch the Infotainment system on.

2. Tap Charging in the main menu.

Or: When the charging connector is inserted into the unlocked vehicle, a screen with charging information is displayed automatically.

3. Open the Charging menu.

Or: Open the Charging locations menu and create a charging location.

1. If there is to be time-delayed charging, activate a departure time (→ Delayed charging).

Immediate charging: Without an activated departure time, the high-voltage battery is immediately charged to the maximum battery charge level (→ Battery charge limits).

Changing the charging procedure

Fig. 1 Infotainment system: exit menu with function key for charging (general example).

1. Function key for displaying and changing the charging procedure.

You can change the charging procedure in the exit menu or in the Charging menu. The selection depends on the settings in the created charging location profile and the technical requirements at the location.

1. Tap the function key with the displayed charging procedure → fig. 1 -1-.

A list view will open.

2. Select a charging procedure, e.g. immediate charging, charging before a departure time, charging and air conditioning.