Reliability and battery capacity of a high-voltage battery
A lithium-ion battery is generally subject to a physical and chemical aging and wearing process over its service life.
Correct handling of the high-voltage battery can significantly contribute to a reliable battery state and a high usable battery capacity and range in the long-term. This makes it all the more important to comply with the following care instructions for the high-voltage battery. If you follow these care instructions, the vehicle can maintain its value for a long time.
Also observe the applicable Volkswagen guarantee and warranty conditions for the high-voltage battery. For more information, contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Charging recommendations
Volkswagen recommends observing the following charging recommendations:
NOTICE
The high-voltage battery must not be manipulated for use as a stationary power source. This may lead to irreversible damage to the high-voltage battery.
Battery Care Mode
The maximum battery charge level is automatically limited to 80 % for the next charging process.
1. Tap HOME in the Infotainment system.
2. Tap Charging.
3. Tap Setup.
4. Activate the function.
Volkswagen recommends using the Battery Care Mode function for everyday use to protect the high-voltage battery.
If charging at a certain departure time is activated, the function cannot be used.
Periods when the vehicle is unused
NOTICE
If the vehicle is parked for an extended period with a discharged high-voltage battery, the high-voltage battery may not be able to charge or the vehicle might not start. In the long-term, this can lead to irreversible damage to the high-voltage battery.
The high-voltage battery has less power available in very low temperatures. If the battery charge level is also low, the driving power may also be limited for a short time after pulling away.
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