Volkswagen ID.4: Programming the stationary air conditioning

With the Infotainment system, you can program stationary air conditioning for a planned departure time. You can program the preferred temperature for the vehicle interior at a certain departure time.

The vehicle calculates the time at which stationary air conditioning should be switched on, based on your desired temperature, in order to reach that temperature by the departure time. The maximum stationary air conditioning prerunning time is around 30 minutes before the departure time.

Activating the air conditioning in the vehicle before departure

1. Open the Stationary air conditioning menu.

2. Tap to open the timer menu.

3. Set a scheduled departure time.

4. Tap .

5. Tap the checkbox to switch on the timer.

The earliest programmed departure time is displayed in the exit menu in the Infotainment system and can be switched on or off there (→ Exit menu).

If the vehicle is locked, the stationary air conditioning can switch on a maximum of five consecutive times.

This counter will be reset as soon as the vehicle is drive-ready.

Stationary air conditioning with convenience functions

If the vehicle is being air-conditioned before departure, the vehicle can also switch on the convenience functions automatically depending on the outside temperature. The convenience functions will switch on automatically ten minutes before the scheduled departure time at the earliest.

The vehicle can automatically switch on the following convenience functions depending on the vehicle equipment before a scheduled departure time:

• Seat heating.
• Steering wheel heating.
• Exterior mirror heating.
• Rear window defroster.
• Windshield defroster.

To ensure that the vehicle switches on the convenience functions before a scheduled departure time, proceed as follows:

1. Open the Stationary air conditioning menu.

2. Tap .

3. Select the front seats for which the convenience functions are to be automatically switched on before the scheduled departure time.

Only the convenience functions of the selected front seats will be automatically switched on before the scheduled departure.

4. To ensure that the rear window defroster is automatically switched on before the departure time, for example, switch on the Window heating function.

Activating the air conditioning in the vehicle after charging the high-voltage battery

If the vehicle high-voltage battery is charged with alternating current (AC) or direct current (DC), then the air conditioning can be activated prior to a planned departure time. This setting can be applied in the charging settings in the Infotainment system (→ Delayed charging).

Activating the air conditioning in the vehicle after unlocking

1. Open the Stationary air conditioning menu in the Infotainment system.

2. Tap .

3. Activate the Activate air conditioning in the vehicle after unlocking checkbox.

The air conditioner switches on for five minutes as soon as you open a vehicle door. The air conditioning does not start if you open a vehicle door and the vehicle is being charged with alternating current (AC) at that time.

Depending on the vehicle equipment, in vehicles with Keyless Access, you can go to the Vehicle settings menu in the Infotainment system to set door unlocking to Single door or All doors (→ Keyless Access). If door unlocking is set to Single door, the air conditioning will only start when you open the driver door. If door unlocking is set to All doors, the air conditioning will start as soon as you open a vehicle door or the trunk lid.

Checking the programming

When you switch off the ignition, the Infotainment system shows you the timer that has been set to act next and the functions that have been set.

Troubleshooting

or Atmospheric CO2 concentration in the vehicle interior is too high

The indicator light comes on yellow or red.

The message Health risk! High CO2 concentration. Open windows! or Health risk! CO2 too high. Open windows immediately! may appear in the instrument cluster display.

1. Open all windows immediately.

2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the air conditioner checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

air conditioner is not working correctly or CO2 concentration cannot be measured

The yellow indicator light turns on.

The message Air conditioner is not working correctly. Please contact workshop. may appear in the instrument cluster display.

1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the air conditioner checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The cooling mode or heating cannot be switched on or the function is limited

The cooling mode works as soon as the driver seat is occupied.

If the high-voltage battery is very warm, there are extreme outside temperatures or if the high-voltage battery charge level is too low, the function of the cooling mode , the heating and the defrost function may be limited.

• Switch on the fan.
• Charge the high-voltage battery to a sufficient level.
• Check the safeguard on the air conditioning system.
• Change active combination filters.
• If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

NOTICE

Continuing to operate the air conditioner when it is not working can result in subsequent damage.

• If the air conditioner is not cooling or heating the air, switch it off immediately.
• Have the air conditioner checked by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The windows are fogged up

The windows fog up when they are colder than the ambient temperature and the air is very humid. Cold air does not absorb as much moisture as warm air which is why windows fog up more frequently during cold seasons.

1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and leaves (→ Vehicle care).

2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the vehicle from front to back.

3. Switch on the defrost function (→ Defrost function).

The temperature unit has changed

You can change the temperature units for all temperature displays in the vehicle using the Infotainment system.

1. Tap the home button.

2. Open the Settings menu.

3. Select the Units menu item.

Water or water vapor under the vehicle

In the case of high outside humidity and temperatures, condensation can drip from the air conditioning system evaporator and pool under the vehicle. This is normal and does not mean there is a leak in the system.

When outside humidity is high and temperatures are low, condensation can evaporate when the auxiliary air conditioning is running. If this is the case, water vapor may escape under the vehicle. This does not indicate vehicle damage.

Stationary air conditioning cannot be switched on

If the stationary air conditioning runs for a long time when the charging connector is not connected, the high-voltage battery will drain. The stationary air conditioning does not start if the battery charge level of the high-voltage battery is not sufficient.

Noises when the stationary air conditioning is switched on

Operating noises when stationary air conditioning is switched on are normal and not an indication of a fault.

Controls are responding differently than expected

Moisture, dirt and grease may limit the functioning of the controls.

1. Always keep the control panels clean and dry.