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Volkswagen ID.4 Owners & Service Manuals

Volkswagen ID.4: Using Front Assist

When you switch on the ignition, Front Assist with all of its equipment- and country-dependent functions is automatically switched on.

However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.

Volkswagen recommends always leaving Front Assist and all of its equipment- and country-dependent functions switched on. Exceptions (→ Autonomous Emergency Braking (Front Assist) )

Switching on and off

You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.

In the Infotainment system:

1. Open the Assistance systems menu.

2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.

If you switch off Front Assist, all of its equipment- and country-dependent functions are also switched off. The yellow indicator light turns on in the instrument cluster display.

If Front Assist was automatically deactivated, e.g. if towing is detected, the yellow indicator light also comes on.

Setting Up Equipment- and Country-dependent Functions

If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system depending on the equipment and country:

  • Switch on and off distance warning.
  • Switch on and off advance warning.
  • Set the warning period for the advance warning.
  • Switch on and off swerve support.
  • Switching on and off oncoming vehicle braking when turning.

Some settings can be saved in the driver personalization user profiles and change automatically when profiles are switched.

Troubleshooting

Front Assist starts

The white indicator light comes on.

  • Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight for a short distance, Autonomous Emergency Braking is available again and the indicator light goes out. If the vehicle does not drive, the indicator light stays on.

Front Assist has limited availability or is not available

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

  • The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield (→ Vehicle care).
  • The visibility of the radar sensor or camera is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor and windshield (→ Vehicle care).
  • Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor (→ Accessories and replacement parts).
  • The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear (→ Accessories and replacement parts).
  • The radar sensor or the camera is misaligned or damaged, for example as a result of damage to the front of the vehicle or the windshield. Check if there is noticeable damage (→ Accessories and replacement parts).
  • The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight.

    Front Assist will be available once the camera is available again.

  • Painting work was carried out on or structural modifications were made to the front of the vehicle (→ Repairs and technical modifications).
  • If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals.

    Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Front Assist is not functioning as expected or has been triggered multiple times unnecessarily

  • The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield (→ Vehicle care).
  • The system limitations are not adhered to (→ Autonomous Emergency Braking (Front Assist) ).
  • Low-lying sun or darkness.
  • If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals.

    Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Controls are responding differently than expected

Moisture, dirt and grease may limit the functioning of the controls.

1. Always keep the control panels clean and dry.

Introduction

Lane Assist helps the driver to stay in a lane, within the system limitations. This function is not suitable for, and not designed for, autonomously keeping your vehicle in a lane.

If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the corrective steering at any time.

Speed range

Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 60 km/h (approximately 35 mph).

WARNING

Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.

  • Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle within the lane.
  • Observe the system limitations (→ Lane Keeping System (Lane Assist) ).
  • Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
  • Always keep your hands on the steering wheel so that you are prepared to steer at any time.
  • Override immediately by steering if the system intervenes when it should not.
  • Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic situation allows.

Volkswagen ID.4 2021-2024 (E21) Owners Manual

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