Volkswagen ID.4: Volkswagen dealer warranty

Authorized Volkswagen dealers or authorized Volkswagen Service Facilities guarantee that vehicles purchased from them are free of defects and meet warranty requirements.

Please find details of the guarantee and warranty conditions in your sales contract or contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Paint and vehicle body warranty

Authorized Volkswagen dealers and authorized Volkswagen Service Facilities provide warranties for paint or vehicle body defects in purchased vehicles.

In addition to the warranty conditions for factory-delivered Volkswagen automobiles, in accordance with the sales contract, authorized Volkswagen dealers and authorized Volkswagen Service Facilities provide warranties for paint defects and corrosion perforation in the vehicles they sell.

• A three-year warranty for paint defects.
• A twelve-year warranty for corrosion perforation. Corrosion perforation in this context means corrosion that perforates through the metal on the body, which forms from the inside (hollow space) to the outside.

If this type of damage occurs, it will be repaired by any authorized Volkswagen dealer or authorized Volkswagen Service Facility without charging for labor or materials.

Exclusion of warranty

Warranty claims are not valid in the following situations:

• If damage is caused by external factors or insufficient vehicle care
• If there are body or paint defects that were not corrected in a timely manner according to the manufacturer's specifications
• If the corrosion was caused by body repairs that were not performed according to the manufacturer's specifications

After body or paint repair has been performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility, they will provide a warranty against corrosion in the serviced area.

Warranty for the high-voltage battery for electric and hybrid vehicles

In addition to the warranties and guarantees mentioned above, authorized Volkswagen dealers or authorized Volkswagen Service Facilities also comply with the general warranty for high-voltage batteries that applies in many countries.

Please find details of the warranty conditions in your sales contract or contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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