Volkswagen ID.4: Data processing

Applies to EU countries where the General Data Protection Regulation is in effect.

When using services, vehicle information is sent and processed online. This data can provide indirect information about the respective driver, e.g. regarding vehicle handling. You can find the privacy policy for the use of Volkswagen's online services on the Infotainment system under MENU Legal or HOME Legal.

Permanent transfer of the vehicle

If the vehicle has been purchased used or if the vehicle has been permanently transferred to you, online services may already be activated and the previous user may be able to view data acquired by online services and control certain functions of your vehicle.

Furthermore, mobile keys may be active for your vehicle.

You can see in the Infotainment system if your vehicle is assigned to a person as a primary user. In this case, you can register yourself as the primary user of the vehicle, which automatically removes the previous primary user.

Alternatively, you have the option in the Infotainment system to permanently delete the previous user as the primary user. You can also put your vehicle in offline mode to limit vehicle communication with the Volkswagen data server as well as the processing of vehicle and personal data.

Introduction to online servicesPrerequisites for Using Services