Volkswagen ID.4: Services That Do Not Require Activation

The following services can still be used if the vehicle has not been added to a Volkswagen user account.

Maximum scope possible. Not all services are available in all vehicles and countries.

• Information call.
• Emergency Call Service.
• eCall Emergency System.
• Roadside Assistance Call without transfer of vehicle data.
• System apps or In-Car Apps preinstalled in the Infotainment system.
• Digital Owner's Manual, if available.

Further information is available online in Europe and on Volkswagen's website.

Setting Up Volkswagen ID

Volkswagen ID offers personal access to Volkswagen's digital world. It enables users to log in to Volkswagen's apps and websites.

To use the services, you will need a Volkswagen ID. You can register with Volkswagen ID via myVolkswagen or the We Connect ID app, in Other Apps.

Registration via myVolkswagen

1. Open www.myvolkswagen.net.

2. Create a Volkswagen user account in the Log in or register area.

3. Follow the instructions on the screen.

Registration via the App

1. Install the We Connect ID. app.

2. Follow the instructions in the app.

Managing Vehicles

After you have set up your Volkswagen ID and created your Volkswagen user account in the process, you must add your vehicle using the 17-digit vehicle identification number (VIN).

Adding via myVolkswagen

1. Click My vehicles Add vehicle in the myVolkswagen customer area.

2. Enter the vehicle identification number (VIN ) and confirm.

Adding Your First Vehicle via the App

1. Start the app and open the Add vehicle area.

2. Enter or scan the VIN and confirm.

Adding Further Vehicles via the App

1. Start the app and open the my Garage area.

2. Select the vehicle and tap.

Removing a Vehicle via the App

1. In the app, open the vehicle view and tap Delete vehicle.

Situations that can affect system functionsOrdering Services and Activation in the Vehicle