Volkswagen ID.4: Setting, Changing and Resetting the S-PIN

In addition to the password, the security pin (S-PIN) will also be requested during user authentication. This acts as a second level of security and protects security-related services against unauthorized access.

The security PIN S-PIN is a sequence of several numbers that you can freely select as part of registration.

When creating your S-PIN, avoid numbers that are easy to guess and widely known dates of birth.

You must keep your S-PIN strictly confidential. For security reasons, you should change your S-PIN immediately if your S-PIN becomes disclosed to a third party.

Setting the S-PIN via myVolkswagen and the App

• In myVolkswagen, you can set your S-PIN in your Volkswagen user account.
• On the app, you can set your S-PIN during the login process.

The S-PIN should consist of four non-identical, non-consecutive (neither ascending nor descending) numbers.

Changing the S-PIN via myVolkswagen and the App

• In myVolkswagen, you can change your S-PIN in your Volkswagen user account.
• On the app, you can change your S-PIN in your user profile. To change your S-PIN, you must enter and confirm both the previous and the new S -PIN.

If you enter the S-PIN incorrectly multiple times, the input field will be locked for a period of time.

Resetting the S-PIN via myVolkswagen and the App

• In myVolkswagen, you can reset your S-PIN in your Volkswagen user account.
• On the app, you can reset your S-PIN in your Volkswagen user account.

As soon as you have reset your S-PIN, you will no longer be able to use the services until the vehicle owner has been verified in the vehicle. To obtain verification, you need to enter an activation PIN in the vehicle. After ordering and activating the services again, you will be able to make full use of them.

Ordering Services and Activation in the VehicleCarrying Out Volkswagen Ident