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Volkswagen ID.4 Owners & Service Manuals

Volkswagen ID.4: Swiveling out the ball mount

Volkswagen ID.4 2021-2024 (E21) Owners Manual / Swiveling out the ball mount

The ball mount of the trailer hitch is located in the bumper. The electrically releasing ball mount is swiveled out mechanically for use and cannot be removed.

Volkswagen ID.4 - Fig. 1 On the right side of the luggage compartment
Fig. 1 On the right side of the luggage compartment: button for releasing the ball mount.

  1. Button for unlocking the ball mount.

Releasing and swiveling out the ball mount

1. Park the vehicle.

2. Open the trunk lid.

3. Briefly pull the → fig. 1 button in the luggage compartment.

The ball mount is electrically released and swivels out automatically. The indicator light in the button flashes.

4. Swivel the ball mount further until you can hear and feel it engage and the indicator light in the button comes on continuously.

5. Close the trunk lid.

Swiveling in the ball mount

1. Park the vehicle.

2. Detach the trailer and disconnect the electrical connection between the vehicle and the trailer. Also remove the adapter from the trailer socket.

3. Open the trunk lid.

4. Briefly pull the → fig. 1 button in the luggage compartment.

The ball mount is electrically released.

5. Swivel the ball mount under the bumper until you can hear and feel it engage and the indicator light in the button comes on continuously.

6. Close the trunk lid.

Meaning of the indicator light in the button

  • The indicator light in the button → fig. 1 is illuminated continuously and the trunk lid is open: The ball mount is securely engaged in its position (either swiveled in or swiveled out).
  • The indicator light in the button is blinking: The ball mount is not yet securely engaged or the ball mount is damaged → .
  • The indicator light in the button goes out approx. one minute after the trunk lid is closed.

Securing cables

In some countries, unbraked and braked trailers must be secured by means of securing or breakaway cables.

Follow the country-specific regulations for using a securing cable.

1. Secure the securing or breakaway cable to the provided ball mount eyelet.

2. Guide the cable through the eyelet and hook it in the karabiner→ .

WARNING

Improper use of the trailer hitch can cause accidents and serious injuries or death.

  • If the diameter of the ball at the smallest point is less than 49 mm( 1.9 inches), never use the trailer hitch.
  • Only use the ball mount when it is engaged properly and there are no malfunctions in the electrical system or trailer hitch itself.
  • Make sure that no persons, animals or objects are in the swivel range of the ball mount.
  • Never intervene in the swivel procedure of the ball mount with aids or tools.
  • Never press the button while a trailer is hitched or a luggage rack or other attachment is connected to the ball mount.
  • If the ball mount cannot be installed or if the electrical system or trailer hitch has malfunctioned, have the ball mount checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

An improperly secured trailer can cause accidents and serious injuries or death.

  • Never drape the securing or breakaway cable of the trailer loosely over the ball mount.

NOTICE

Improper vehicle cleaning can cause damage to the seals or wash out the grease needed for lubrication.

  • Never direct a high pressure cleaner or steam jet directly toward the swiveling ball mount or the installed trailer socket.

In the case of extremely low outside temperatures, it may not be possible to swivel the ball mount. In this case, simply move the vehicle to warmer areas, such as in a garage.

Volkswagen ID.4 2021-2024 (E21) Owners Manual

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